Our Privacy Policy

Who we are

Our website address is: https://simplyboxit.co.uk/

Simply Box It Privacy Policy

Simply Box It is part of Swift Moving and Storage Ltd which includes PODS Moving and Storage and Simply Box It. This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website.

Topics:

What data do we collect?

How do we collect your data?

How will we use your data?

How do we store your data?

Marketing

What are your data protection rights?

What are cookies?

How do we use cookies?

What types of cookies do we use?

How to manage your cookies

Privacy policies of other websites

Changes to our privacy policy

How to contact us

How to contact the appropriate authorities

What data do we collect?

Simply Box It collects the following data:

• Personal identification information (Name, email address, phone number, etc.)
• Contact details for the purpose of your booking with us directly
• All payment details are handled by Stripe who are directly responsible for handling your data so we do not store or collect payment details

How do we collect your data?

You directly provide Simply Box It with most of the data we collect. We collect data and process data when you:

• Register online or place an order for any of our products or
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via
• Use or view our website via your browser’s
• Submit a contact form via email, via Live Chat or over the phone

Simply Box It may also receive your data indirectly from a 3^rd party if you have signed up to a comparison site or provided your data to a 3^rd party where that data may be available to others.

How will we use your data?

Simply Box It collects your data so that we can:

• Process your order, manage your
• Email you with special offers on other products and services we think you might
• Provide you with ongoing services you may require
• resolve disputes or collect overdue payments
• notify you of any changes to our website or to our services that may affect you

Your data might be collected and provided to:

• other companies within our group;
• service providers under contract with us to support our business operations, such as fraud prevention, debt collection, technology services and credit reference agents;
• insurers and insurance brokers
• law enforcement or government agencies in connection with any investigation to help prevent or detect unlawful activity;
• our business partners in accordance with the ‘Marketing’ section above;
• any person or agency if we need to share that information to comply with the law or to enforce any agreement we may have with you or to protect the health and safety of any person;
• any person who you have named as a person we can contact to discuss your account;
• any person who is your agent or representative, such as the holder of a power of attorney, a legal guardian or person administering a will;
• any person who we are negotiating with as a potential buyer of our business or property or if we are proposing to merge our business with another business;
• credit card associations if specifically required;

If we pass data on to insurers, they may enter your data onto a register of claims which is shared with other insurers to prevent fraudulent claims. If we use an outside party to process your information, we will require them to comply with our instructions in connection with the services they provide for us and not for their own business purposes.

When Our Company processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

Simply Box It securely stores your data in a secure online server. Only employees have access during working hours.

Simply Box It will keep your data for as long as is required. If data is no longer required or you ask to be removed from our databases we will delete your data by removing all your data provided from our online systems.

Marketing

Simply Box It would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.

• PODS Moving and Storage (only if applicable)

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Simply Box It from contacting you for marketing purposes or giving your data to other members of Swift Moving and Storage Ltd.

If you no longer wish to be contacted for marketing purposes, please email us at [email protected].

What are your data protection rights?

Simply Box It would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Simply Box It for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Simply Box It correct any information you believe is inaccurate. You also have the right to request Simply Box It to complete information you believe is incomplete.

The right to erasure – You have the right to request that Simply Box It erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Simply Box It restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Simply Box It’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Simply Box It transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: [email protected]

Call us at: 0161 430 2255

Or write to us: Simply Box It, Unit 9, Maple Ind. Est. Bennett Street, Manchester, M12 5AQ

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies?

Simply Box It uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in
• Understanding how you use our website
• Re-marketing purposes

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

• Functionality – Our Company uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are
• Advertising – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies?

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Simply Box It website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 22^nd November 2019.

How to contact us

If you have any questions about the Simply Box It privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: [email protected]

Call us at: 0161 430 2255

Or write to us at: Simply Box It, Unit 9, Maple Ind. Est. Bennett Street, Manchester, M12 5AQ

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Simply Box It has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.